BaseN also proved to be a key asset in making the GTS Virtual Hosting exactly the high-level service they wanted to offer to their end customers.

In the last service implementation of the VMWare-based Virtual Hosting product it provides all customers online statistics of VMWare cloud resources usage plus other GTS own service elements such as GTS Hosting Center Network Interfaces. Also here in the Virtual Hosting product, BaseN allowed for quick adjusting to heterogeneous reading while giving GTS customers flexible and unified outputs. All that without compromising reliability or scalability.

High level of auto-discovery

BaseN's system is minimizing support efforts and manual configuration tasks by a high level of auto-discovery developed by GTS's own engineers. This helps GTS to reduce the input to only providing the customer IDs and basic service definition to BaseN.

Based on GTS's CRM data feeds, BaseN is automatically building the inventory from technology changes regularly to discover all necessary technical parameters for implemented service monitoring that does not need to be entered into GTS CRM system. This helps save time and prevents from possible inconsistencies and monitoring failures in times of fast infrastructure changes and the company's continuous growth and innovation - a permanent trend that current successful telecommunication industry players are continuously dealing with.

Systems Engineer

BaseN is a global Internet of Things (IoT) operator, enabling the transformation from physical products to intelligent services in any industry.

We are strengthening our Operations Team by looking for a qualified Systems Engineer to be based in Helsinki, Finland.

The Systems Engineer reports to the Operations Manager and will provide advanced technical support to our customers. You will work in close co-operation with BaseN Corporate Sales and Technology teams.

Duties and responsibilities

Provide first line support for all customers such as ticket handling and troubleshooting

Handle server installations and system maintenance, portal configurations/setup, customer coordination and project management

Assist customers with template modifications and visualizations

Occasionally provide customer training and technical sales support

Assist in development and configuration of new measurement templates

The position requires being available for on-call duties.

Requirements

Experience with Linux system administration

JavaScript, Perl, Java programming and SNMP based Network Monitoring/Management

A minimum 2 years of work experience

Ability to communicate technical solutions

B.Sc/M.Sc. in relevant field or equivalent experience

Fluency in English and Finnish, both written and verbal, other languages considered an advantage

Team player - ability to work within teams in an international and multicultural environment

Willingness to travel

Finnish national or naturalized citizen

Ability to pass a background security check ("suppea turvallisuusselvitys")

We offer excellent opportunities in a growing, international environment, good benefits, and friendly colleagues in our young team.

Interested to be a member of our dynamic team with goals to create a world-class success story in our field?

Please send your application to Sanna Regina, Service Manager Operations, sanna.regina(a)basen.net by May 18, 2016.